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Brain Walker

Brain Walker is a Fintech expert who focuses on Robotic Process Automation, Embedded Finance, and Automation in Fintech. Bored with tedious, repetitive tasks, Brain looks forward to a world where process automation is the norm, and he uses his platform to educate others on how to utilize this technology. 
How Does Conversational AI Transform Customer Service in Banking?
Robotic Process Automation In Fintech
How Does Conversational AI Transform Customer Service in Banking?

In today’s digital age, the banking industry faces rapidly evolving customer expectations. Modern customers demand personalized, efficient service and prefer their needs to be anticipated rather than addressed reactively. With advancements in artificial intelligence, particularly conversational AI, banks are experiencing a significant shift from reactive to proactive customer service, fundamentally transforming the way they interact with their clients. This evolution

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July 25, 2024
How Does Machine Learning Enhance Credit Card Fraud Detection?
Robotic Process Automation In Fintech
How Does Machine Learning Enhance Credit Card Fraud Detection?

Credit card fraud is a growing problem that affects millions worldwide and costs businesses billions of dollars every year. As fraudsters become more sophisticated, traditional methods of detecting fraud become too slow. As a result, companies have one solution left — investing in the latest technology. One piece of technology professionals are integrating into their businesses is machine learning (ML),

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July 19, 2024
Matera Secures $100M Investment to Drive North American Expansion
Embedded Finance
Matera Secures $100M Investment to Drive North American Expansion

Matera, a leading Brazilian banking software provider, recently announced a significant $100 million investment from Warburg Pincus, a global growth investor. The substantial funding aims to propel Matera’s expansion into the North American market and further support their continued product development endeavors. This strategic financial injection underscores the strong market potential and innovative edge Matera holds within the banking software

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July 18, 2024
How Is AI Revolutionizing Adviser Efficiency at Morgan Stanley?
Robotic Process Automation In Fintech
How Is AI Revolutionizing Adviser Efficiency at Morgan Stanley?

The financial landscape is undergoing a profound transformation with the implementation of artificial intelligence (AI). Morgan Stanley stands at the forefront of this revolution, significantly enhancing adviser operations across investment banking, wealth management, and institutional securities. This approach aims to not only streamline processes but also deepen client relationships and foster meaningful interactions. This article delves into Morgan Stanley’s strategic

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July 18, 2024
Can Visa Dominate the Buy Now, Pay Later Market with Its VIC Program?
Embedded Finance
Can Visa Dominate the Buy Now, Pay Later Market with Its VIC Program?

The financial landscape is evolving rapidly, shaped by shifting consumer preferences and the rise of innovative payment solutions. One of the most notable trends in this transformation is the expansion of Buy Now, Pay Later (BNPL) services, which offer improved flexibility and transparency over traditional credit cards. In response to this burgeoning demand, Visa Inc. has introduced its groundbreaking Visa

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July 18, 2024
How Can Sales Funnels Boost AI Financial Services Revenue Growth?
Robotic Process Automation In Fintech
How Can Sales Funnels Boost AI Financial Services Revenue Growth?

Artificial Intelligence (AI) has already made significant inroads in transforming the financial industry. Nevertheless, many financial service companies aren’t seeing this transformation translate into direct sales. While some customers are reaping the benefits of AI, others are still struggling to understand its full impact. Sales funnels offer a viable solution to this challenge, enabling companies to reach their target audience

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July 15, 2024
UAE, Mastercard, and FAB Launch AI Challenge to Foster Innovation
Robotic Process Automation In Fintech
UAE, Mastercard, and FAB Launch AI Challenge to Foster Innovation

The recent collaboration between Mastercard, the UAE’s Artificial Intelligence, Digital Economy, and Remote Work Applications Office, and First Abu Dhabi Bank (FAB) marks a significant stride in elevating the UAE’s AI landscape. This partnership aims to bolster the nation’s artificial intelligence capabilities through a pioneering AI challenge, aligning with the UAE’s ‘Strategy for Artificial Intelligence’ that was introduced in 2017.

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July 15, 2024
How Can Embedded Finance Secure Credit Unions’ Future Success?
Embedded Finance
How Can Embedded Finance Secure Credit Unions’ Future Success?

The landscape of financial services is undergoing a significant transformation, with embedded finance emerging as a pivotal strategy for credit unions. This approach allows these institutions to enhance their visibility, attract new members, and ensure long-term success by integrating financial products into consumers’ everyday lives. In an era of rising competition and economic uncertainties, credit unions need to innovate and

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July 10, 2024
Avidia Bank Enhances Customer Experience with AI-Powered Digital Platform
Robotic Process Automation In Fintech
Avidia Bank Enhances Customer Experience with AI-Powered Digital Platform

Avidia Bank, a reputable mutual community bank in Massachusetts with $2.6 billion in assets, is set to revolutionize its digital banking landscape. By partnering with Q2, a renowned digital transformation solutions provider, Avidia Bank plans to adopt the innovative Q2 Digital Banking Platform. Central to this transformation is the integration of Personetics’ AI-powered personalized customer engagement engine. This dynamic collaboration

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July 10, 2024
Can Data-Driven Payments Transform Travel Customer Experience?
Embedded Finance
Can Data-Driven Payments Transform Travel Customer Experience?

In an era where digital transformation is reshaping various industries, the travel sector is not left behind. The recent strategic partnership between Journey Mentor, a prominent travel-tech SaaS company, and Tappit, an expert in seamless payment solutions, marks a significant step towards revolutionizing the travel customer experience through data-driven payments. This collaboration aims to enhance customer loyalty and optimize travel

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July 10, 2024
How Is AI Revolutionizing the Finance Industry for the Future?
Robotic Process Automation In Fintech
How Is AI Revolutionizing the Finance Industry for the Future?

Artificial intelligence (AI) is revolutionizing the finance industry, promising a transformation characterized by enhanced precision, efficiency, and innovative growth. As financial institutions embrace AI, they shift away from traditional methods, marked by laborious paperwork, towards a modern, data-driven approach. This pivot underscores AI’s role as a fundamental tool restructuring the finance landscape, setting the stage for a future where operations

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July 9, 2024
Is New York Leading the Charge in Regulating BNPL Services for Consumers?
Embedded Finance
Is New York Leading the Charge in Regulating BNPL Services for Consumers?

The realm of retail finance has been dramatically altered by the Buy Now, Pay Later (BNPL) services, which offer attractive alternatives to traditional credit mechanisms. While these services have surged in popularity for their simplicity and immediate benefits, they have simultaneously raised significant concerns about consumer protection, financial literacy, and regulatory oversight. In response, New York Governor Kathy Hochul has

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July 8, 2024