Customer Relationship Management (CRM) is an essential tool for businesses that aim to keep their customers happy and engaged. The CRM Value Chain (CRM VC) was developed to demystify, characterize, and conceptualize CRM. The first two articles of this series provided an overview of the three Core Processes in the CRM VC and their contribution to increasing customer profitability. In
BOE, one of the world’s leading display manufacturers, has released a new 110-inch 16K display with a resolution of 7,680 x 4,320 pixels. The display uses LCD technology with a 1200:1 contrast ratio, 99% DCI-P3 color coverage, and 400 nits of brightness. This new technology has set new standards in the industry for display resolution and quality. Technical specifications of
The business landscape in Sri Lanka has become increasingly competitive in recent years, and companies are recognizing the importance of customer experience (CX) in retaining customers. CRM companies in Sri Lanka have realized the role of CX and the need for customer retention to drive business growth. One way to enhance customer retention and improve overall customer experiences is through
The graphics card market has experienced some significant changes in recent months, with AMD emerging as a more dominant player in the industry. AMD has recently achieved great sales success on Mindfactory, a popular computer hardware retailer in Germany, leaving its competitors behind. In this article, we will take a closer look at AMD’s recent success on Mindfactory, the reasons
Salesforce is one of the leading cloud computing and customer relationship management (CRM) platforms, trusted by companies worldwide. It has always been at the forefront of innovation, incorporating the latest technologies to enhance the customer experience. The latest addition to its offerings is the power of generative artificial intelligence (AI), which has the potential to transform the way businesses interact
Samsung’s upcoming Galaxy Tab S9 series has been the subject of numerous leaks and rumors in recent months. While the company has not yet confirmed any official details about the tablets, new leaks suggest that the devices are expected to be released alongside the Galaxy Z Fold 5, Z Flip 5, and Watch 6 in late July. The headline device,
AMD has been pushing the boundaries of graphics cards with its latest offerings. One such card is the AMD Radeon RX 7900 XTX, which is already powerful out of the box. But what happens when you remove its power limits? An enthusiast overclocker decided to find out, and the results were staggering. Enthusiastic overclocker tests custom AMD Radeon RX 7900
Community banks often face unique challenges when choosing a customer relationship management (CRM) system. Unlike larger institutions that have the leverage and resources to fully customize their systems, community banks and credit unions must consider their unique needs, resources, and staff expertise before selecting a CRM system that works for them. In this article, we’ll explore two community banks, People’s
Wireless earbuds have become increasingly popular over the years, and the Huawei FreeBuds range has been offering some excellent options. The new Huawei FreeBuds 5 are the latest and most unique addition to the line-up. The earbuds come packed with a range of features, including 30-hour battery life, LDAC codec support, and magnetic dynamic driver units. But what sets the
NVIDIA recently launched its RTX 4000 SFF Ada graphics card, which offers incredible power efficiency gains for GPUs. This small form factor (SFF) graphics card is a workstation-grade Ada GPU that is well-suited for both gaming and entry-level workstation efficiency. In this article, we will take a look at the features and capabilities of the NVIDIA RTX 4000 SFF Ada
In today’s gaming world, players crave mobility and the ability to take their game on the go. That’s where handheld gaming consoles come in. ASUS has announced the launch of its new ROG Ally handheld gaming PC, powered by AMD’s Zen4 chipset. It’s a direct challenger to Valve’s Steam Deck, offering an impressive package for gaming on the go. Asus
Vivo, the Chinese smartphone manufacturing giant, is all set to launch its new Neo smartphones on May 23rd. This time, Vivo is set to introduce the Pro version for the Neo phones, which has never been done before in the history of Neo phones. The new smartphone is expected to offer some of the most advanced features and specifications, making
