Articles Published: June 7, 2023

Salesforce unveils new generative AI capabilities for CX personalization
Salesforce, a leading customer relationship management (CRM) platform, unveiled its latest generative AI capabilities to improve customer experience (CX) personalization at its annual conference – Connections. The new tools include the integration of Marketing GPT and Commerce GPT with real-time
Salesforce unveils new generative AI capabilities for CX personalization
Customer Experience Management: The Foundation for Business Success
In today’s highly competitive business world, customers expect an exceptional experience when interacting with organizations. Customer experience management (CXM) is the practice of overseeing all interactions between a business and its customers to build and enhance customer loyalty. In this
Customer Experience Management: The Foundation for Business Success
Unveiling Wove: Streamlining Wealth Management for Enhanced Client Experiences
BNY Mellon’s Pershing X, the technology solution provider for broker-dealers and registered investment advisors, has launched a new wealth management platform called Wove. The groundbreaking platform integrates multiple technology tools and enhances productivity and efficiency for advisors, enabling them to
Unveiling Wove: Streamlining Wealth Management for Enhanced Client Experiences